Strategic Accounts

Focused on customers with multiple locations regionally or nationally Sto is your single source partner for both new and existing facades. Our programs are custom built to suit the needs of our clients in retail, hospitality, healthcare, multi-family and institutional. We call on decades of experience and expertise to enhance delivery of your project.

Sto Strategic Accounts Program

The Sto Strategic Accounts program was designed for companies who understand the importance of building construction done right, and the ROI associated with specifying the most technically advanced construction materials and the most responsive suppliers.

As a Strategic Accounts customer, you will have a dedicated account representative familiar with your project objectives, making your job much easier.

“The Best Partners Are Proactive Problem Solvers With Great Follow-Through”

CONCENTRATING ON THREE KEY AREAS

DESIGN

Before construction or restoration even begins, we consider the Design aspects of your project. In this phase, we are able to support you and your architects by review of proper detailing, sequencing, code compliance and constructability. As-well-as utilizing Sto Studio for colour design and visualization options.

INSTALLATION

Once the project is started, and the various trades get underway, Quality Control becomes key. To help with QC of the installation we support our customers in various ways. Participating in pre-construction meetings, providing plan reviews and developing installation guides are just a few ways we support the installation process.

MAINTENANCE

With the project complete, the next goal becomes maximizing your facades service life. Maintenance of the building facade is typically overlooked. Having specific maintenance guides explaining how to care for your building can be a major long-term cost saver and a way to ensure your building facade maintains its great look.

Strategic Accounts Resources

Field & Distributor Network

Industry’s largest & highly skilled support team, product availability & delivery.

Architectural Plan Reviews

We can help resolve complex details, avoiding code conflicts and identify practical alternatives.

Pre-Construction Meetings

Establishes clear communication & review of critical details.

Wall System Testing

Dew point, freeze point, normal ‘R’ value, and wall thickness calculations.

Testing & Approvals

Extensive and rigorous testing of products to conform to regulatory requirements.

Custom Installation Guides

Custom guides to help illustrate critical details and proper installation.

Single Point of Contact

Responsible for facilitating the program’s success with on demand response to technical questions.

Specification Writing

Knowledge & expertise of building code developments to help eliminate costly problems.

Contractor Relationships

We can provide a list of experienced contractors for local or national project bidding.

Warranty Administration

Custom warranty programs provides confidence and peace of mind.

Job-site Observation visits

Onsite support during project construction and installation.

Custom Colour Cards

Brand colour / Texture consistency.

SOME OF OUR STRATEGIC ACCOUNTS
TO SPEAK WITH A STRATEGIC ACCOUNTS REPRESENTATIVE

OR

+1 (888) 786-3437

Call Toll-Free
Direct to Strategic Accounts

Technical Help Desk

Submit a support question to our technical support staff.
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Sto Studio

See what Sto Studio has to offer for your project.
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Documentation Centre

Access our support documents for all of our Systems and Products.
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NEED HELP

(416) 855-0460

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TECHNICAL HELP DESK


Operating Hours:
Monday-Friday | 8:00 am – 5:00 pm (EST)


VISIT US

Sto Canada Ltd.
Sales Centre Toronto
1821 Albion Road
Unit 1-2
Etobicoke, ON
M9W 5W8
Phone: (416) 855-0460

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